Allowing LMR to manage your freight invoice process can produce immediate savings. Our experienced and knowledgeable Account Representatives audit each invoice using pre-defined payment parameters.
All invoice errors are documented in LMR’s adjustment database triggering an immediate notification to the carrier containing a detailed explanation describing the error found, what the correct invoice amount should have been, and a request for an adjusted invoice.
Our standard process, implemented with all carriers, is to establish a client-specific pre-approval process outlining the standard rules governing what can be invoiced and under what circumstances.
At LMR all documents related to your shipments are stored electronically in our in-house imaging system, should you require access or review to these documents at a later date.
Our focus on correct billing and timely payment has provided our customers with ongoing savings, including post-RFP implementation.